Privacy & Security

L899 Privacy Policy — Your Data, Your Rights

At l899, your personal information is a trust we take seriously. This page explains — in plain English — what data we hold, why we hold it, and how we keep it safe.

Last updated: 1 January 2026 256-Bit SSL Secured Never sold to third parties GDPR Compliant
Your Information Is Fully Secure and Confidential at l899
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Privacy Policy at a glance

Get the key highlights before diving into the full details

Information We Collect

Name, mobile number, email address, date of birth, and payment details — used solely for account management and transaction verification.

How Your Information Is Protected

All your data is protected with military-grade 256-bit AES encryption, SSL certificates, and firewalls. Regular security audits are conducted to prevent unauthorized access.

Not shared with third parties

L899 never sells your personal data or shares it with advertising companies. Data may only be used in limited circumstances required by law or for transaction verification.

Full control is yours

You can view, correct, or request deletion of your data at any time. Your privacy is in your hands.

Clear and transparent cookie policy

L899 uses only essential and functional cookies. No third-party tracking cookies are used. You can adjust your cookie settings at any time.

Notification of privacy breaches

If you have any concerns about your data security, contact our Data Protection team directly at privacy@l899.im. We will respond within 48 hours.

1

Introduction — Why this policy?

Welcome to l899. As a trusted online gaming platform, l899 places the highest importance on your privacy. This Privacy Policy ("Policy") explains what data l899 collects, how it is used, who can access it, and what rights you have over your personal information.

By using the l899 website or app, you are considered to have accepted this Privacy Policy. That said, our goal goes beyond meeting legal requirements — we genuinely strive to be responsible stewards of your data.

In summary: l899 never sells your data, uses it for advertising, or shares it with any unauthorized party.

2

What information do we collect?

L899 collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

What you provide directly (registration & KYC):

  • Identity Information: Full name, date of birth, nationality.
  • Contact information: Mobile number, email address.
  • Identity document: Copy of national ID or passport (for KYC verification).
  • Payment Information: bKash/Nagad number, bank account details.
  • Optional: Additional information for a profile picture or to facilitate communication.

Automatically Collected Information:

  • Device information: IP address, browser type, operating system.
  • Usage data: Games played, time spent, and pages visited.
  • Transaction History: Records of all deposits, withdrawals, and bets.
  • Cookie & session information: Login session and related technical information.

L899 never collects — or asks for — your bank PIN, bKash PIN, or any password. If anyone requests this information in l899's name, it is a scam.

3

How Is Your Information Used?

L899 uses collected information solely for its intended purposes. No data is used unnecessarily.

Purpose of use What Information We Use Legal Basis
Account creation & management Name, mobile number, email Contractual necessity
Age & identity verification (KYC) NID/Passport, date of birth Legal obligation
Payment processing Mobile Banking Information Contractual necessity
Customer support Contact information, account history Legitimate Interest
Fraud prevention IP address, device info, transaction patterns Legitimate Interest
Platform Improvement Anonymous usage statistics Legitimate Interest
Legal reporting Transaction & identity information Legal obligation
4

How long is data retained?

L899 does not retain any data longer than necessary. Retention periods vary depending on the type of information.

  • Account information: For the duration of account activity + 5 years after closure (as required by law).
  • Transaction records: 7 years from the date of the last transaction (in accordance with Bangladesh financial law).
  • KYC documents: 5 years after account closure.
  • Customer support contact: 2 years from last contact.
  • Log & Session Data: 90 days to 1 year.
  • Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

After the designated retention period, data is automatically deleted or anonymized using secure methods.

5

Sharing information with third parties

L899 never sells your personal data. However, specific information may be shared with third parties in the following limited circumstances:

Payment Processor:

Only the information necessary to complete a transaction (number and amount) is shared with bKash, Nagad, or your bank. These institutions have their own privacy policies.

Game providers:

Only technical gaming session data is shared with game providers such as Pragmatic Play or Evolution Gaming. No personally identifiable information is shared.

Legal authorities:

Information may be disclosed in response to a court order or a lawful request from a government regulatory authority. In such cases, l899 always provides only the minimum information required.

To be clear: l899 never shares any data with advertising companies, data brokers, or marketing agencies.

6

Cookie Policy

Cookies are small text files stored in your browser. l899 uses three types of cookies:

Cookie Type Purpose Duration
Essential cookies Login sessions, security tokens — the site cannot function without these. Cleared at end of session
Analytics cookies Anonymous statistics — popular pages, loading times, and more 30 days
Preference cookies Remembers language preferences and theme settings 1 year

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain l899 features.

7

Your Privacy Rights

As an l899 user, you have the following rights over your personal data:

Your Privacy Rights

Your rights over your data at l899

Right to Access

You can request to view the information l899 holds about you at any time — through your dashboard or by contacting support.

Right to Rectification

You may correct any inaccurate information on your account. To update your name or mobile number, please contact support.

Right to Erasure

Upon account closure, all data will be deleted within the designated timeframe, except where retention is required by law.

Data portability

You may request a copy of your data at any time. Submit a request to support and it will be delivered within 30 days.

Right to Object to Processing

You may object to your data being used for marketing purposes, and l899 will stop that use immediately.

Restriction of processing

Under certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any privacy rights privacy@l899.imto send us an email. We will respond within 48 hours.

8

Minor Protection

L899 is an adults-only platform. No one under the age of 18 may create an account or submit their information.

If a minor has accidentally submitted their information, a parent or guardian should contact us directly at privacy@l899.im. l899 will immediately delete the data and close the account.

L899 verifies age at the point of registration. If there is any reason to suspect a user is under 18, l899 may request KYC verification at any time.

9

Security measures

L899 uses industry-standard technology and processes to protect your data. Our security layers include:

  • Encryption: All data is stored with 256-bit AES encryption. TLS 1.3 protocol is used for all data transfers.
  • Access Control: Only authorized l899 staff can access specific data, and every access is logged.
  • Regular Audits: Independent security experts regularly audit our systems.
  • Two-Factor Authentication: Mandatory OTP verification on withdrawals prevents unauthorized transactions.
  • Data Backup: Regular encrypted backups are maintained to prevent data loss.

However, no data transmission over the internet is 100% secure. While we apply the highest level of protection, we cannot guarantee absolute security. Please keep your password strong and never share it with anyone.

In the event of a security breach: In the event of a data security breach, l899 will notify you within 72 hours and take immediate protective action.

10

Policy Updates & Contact

L899 may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered email or through the platform.

Continued use of the platform after any policy update will be considered acceptance of the revised policy. The date of the latest update is always shown in the hero section of this page.

Privacy Contact:

  • Privacy Team: privacy@l899.im
  • General Support: support@l899.im
  • Response time: Up to 48 hours

While this Privacy Policy is available in Bengali, the governing legal document is in English. In the event of any discrepancy between the two versions, the English version shall prevail.

Privacy FAQs

Top FAQs About l899's Privacy Policy

No, l899 does not share your betting history or gaming activity with any third party. This information is used solely for account management, dispute resolution, and responsible gaming support. It is never disclosed to anyone without a valid legal order from the relevant authorities.

Upon account closure, your personal profile information will be deleted. However, transaction records and KYC documents must be retained for 5–7 years in accordance with Bangladesh's financial regulations. After this period, all data is permanently deleted. Your bKash number is stored in encrypted form during this time and is not actively used.

l899 records your communication preferences at the time of registration. If you opted in to promotional communications, you will receive updates on bonuses and offers. You can opt out of marketing communications at any time via your account settings or by emailing privacy@l899.im. Account security notifications cannot be turned off — they are essential for your protection.

l899's data centers operate on internationally certified secure servers. Your data may be stored on international servers; however, international data protection standards are upheld in all cases. Adequate safeguards are ensured wherever data may be transferred.

Your data is safe — Play with Peace of Mind at l899

Your privacy is our highest priority at l899. Join our safe, transparent, and trusted platform today.

SSL Encrypted Your data is never sold In your control 24/7 Support GDPR Compliant
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