L899 Terms & Conditions — Transparent, Simple & Complete

These Terms & Conditions constitute a legal agreement between l899 (hereinafter "l899", "we", "us") and you (hereinafter "user", "member", "player"). By accessing l899's website, mobile app, or any associated platform, you are deemed to have accepted these terms.

Several key terms used throughout this document require clear definition:

• "Platform" — The l899 website (l899.im) and its associated mobile application.
• "Account" — Your personal l899 gaming profile, created upon registration.
• "Balance" — The BDT amount held in your l899 wallet.
• "Bonus" — Additional funds or free spins awarded by l899 as part of various promotions.
• "Wagering" — The wagering requirement that must be met before a bonus becomes eligible for withdrawal.

To register an account with l899, you must provide accurate and complete information. l899 reserves the right to close any account created with false or incomplete details at any time.

Registration Requirements:

• Each person is allowed only one account. If multiple accounts are detected under the same individual, all accounts will be closed.
• The name provided at registration must match exactly as it appears on your National ID or passport.
• Your mobile number must be registered in your own name and remain active.
• A copy of your National ID may be required for account verification (KYC).
• Withdrawals may be placed on hold if verification is not completed.

L899 is strictly an adult platform. No person under the age of 18 is permitted to use this platform.

L899 takes the protection of minors extremely seriously. If an account holder is found to be under 18 years of age:

• The account will be closed immediately.
• Deposited funds are non-refundable.
• Any winnings will be forfeited.
• Legal action may be taken where applicable.

A note to parents — if your child has accessed l899 by mistake or without your knowledge, please contact our support team immediately. We are here to help.

All financial transactions on l899 are secure and transparent. For more details, visit our Financial Transactions View page.

Deposit Rules:

• Minimum deposit: ৳500.
• Deposits must be made from a bKash, Nagad, Rocket, or bank account registered in your own name.
• Deposits from third-party accounts are not accepted and may not be refunded.
• Deposits are usually instant — bank transfers may take 1–3 hours.

Withdrawal Rules:

• Minimum withdrawal: ৳500.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Large withdrawal amounts may require additional KYC verification.
• L899 reserves the right to place withdrawals under review for up to 24 hours in the case of suspicious transactions.

L899 offers a variety of bonuses and promotions, each with its own terms and conditions clearly stated on the relevant offer page.

General Bonus Terms:

• A specific deposit or other conditions must be met to qualify for a bonus.
• Bonus calculation example: a ৳10,000 bonus with a 20x wagering requirement means a total of ৳2,00,000 in bets must be placed.
• Not all games contribute equally toward wagering requirements — slots typically count at 100%, while table games count at 10%–20%.
• Attempting to withdraw after claiming a bonus will result in the bonus and any associated winnings being forfeited.
• Multiple bonuses cannot be active simultaneously.
• The maximum stake per bet from a bonus is generally 5% of the bonus amount or ৳500, whichever is lower.

All game outcomes on l899 are determined by a certified RNG (Random Number Generator), independently audited and verified. It is entirely impossible to manipulate or influence any game result.

General Gaming Rules:

• Each game has its own rules, available within the game itself.
• If a game is cancelled due to a technical error, all bets will be refunded.
• In live games, the host's decision is final.
• If you are disconnected due to a network issue, the game result is saved on our servers.
• Any disputes regarding a game outcome must be reported to our support team within 72 hours.

Sports Betting:

• All bets must be confirmed before the event begins.
• If an event is cancelled, all related bets will be refunded.
• L899 reserves the right to suspend or void bets if match-fixing is suspected.

The following activities are strictly prohibited on the l899 platform. If detected, your account will be suspended immediately:

• Using bots, software, or automated tools to play games or place bets.
• Creating multiple accounts to claim bonus benefits.
• Money laundering or suspicious financial activity.
• Accessing the platform from restricted regions via VPN or proxy.
• Arbitrage betting or exploiting vulnerabilities in the game system.
• Threatening or harassing other players or l899 staff.
• Playing on behalf of a third party or using their funds.

L899 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Evidence of a terms & conditions violation.
• If fraudulent or suspicious activity is detected.
• False information found during KYC verification.
• Extended account inactivity (12 months).

You may close your account at any time. If you have a remaining balance, please withdraw any funds not subject to wagering requirements before closing your account.

Email support to close your account: support@l899.im

L899 firmly believes that gaming is entertainment, not addiction. We encourage every player to game responsibly.

What l899 Offers:

• Set daily, weekly, or monthly deposit limits at your convenience.
• Cooling-off period for a specified duration.
• Self-exclusion — from 6 months to permanent.
• Complete records of betting history and spending.

If you or someone close to you is experiencing a gambling problem, please contact our Responsible Gaming page. We're always here to help.

L899 reserves the right to modify, amend, or update these terms at any time. Members will be notified of significant changes in advance via email or on-platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

Limitation of Liability:

• L899 is not liable for disruptions caused by internet connectivity issues or third-party technical failures.
• L899's liability is limited in the event of unforeseen circumstances (force majeure).
• L899 is not liable for any financial losses resulting from gaming — all gaming carries inherent risk.

While this document is available in Bengali, the legally binding version is in English. In the event of any discrepancy between the two, the English version shall prevail.